Privacy policy
With the development of new communication tools, we need to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.
Collection of personal information
We collect the following information:
- Last name
- First Name
- Address
- Zip code
- Phone number
The personal information we collect is gathered through forms and through the interactivity established between you and our website. As indicated in the following section, we also use cookies and/or log files to gather information about you.
Forms and interactivity
Your personal information is collected via the following forms:
- Website registration form
- Opinion poll
- Contest
We use the information collected for the following purposes:
- Order tracking
- Information / Promotional offers
- Statistics
- Contact
- Website management (presentation, organization)
Your information is also collected through the interactivity that may be established between you and our Web site in the following ways:
- Statistics
- Contact
- Website management (presentation, organization)
We use the information collected for the following purposes:
- Forum or discussion area
- Feedback
- Correspondence
- Information or promotional offers
Log files and cookies
We collect certain information through log files and cookies. This mainly concerns the following information:
- IP address
- Operating system
- Visited pages and queries
- Time and day of connection
The use of such files allows us to :
- Improved service and personalized welcome
- Personalized consumption profile
- Order tracking
- Statistics
Sharing personal information
We will not sell or market any personal information collected to third parties. However, we may share this information with third parties for the following reasons:
– Order execution
– Partnership
– Ads
– Creating consumption profiles
If you do not wish your personal information to be shared with third parties, you may object at the time of collection or at any time thereafter, as mentioned in the “Right of objection and withdrawal” section.
Retention period of personal information
The person responsible for processing personal information will keep all personal information collected for a period of : 7 years.
Website hosting
Our site is hosted by : Flywheel Hosting, headquartered at: 1405 Harney ST., 201, Omaha, Nebraska 68102, US
The host can be contacted at https://getflywheel.com/contact-us/
The personal information we collect and process is transferred to the following country(ies): Canada.
Person responsible for processing personal information
The person responsible for processing personal information
Le responsable du traitement des renseignements personnels est : Mehdi Charrier. He can be contacted as follows: The data controller can be contacted by telephone at 855 745-2025, from 9:30 a.m. to 5:00 p.m., Monday to Friday.
The data controller is responsible for determining the purposes and means of processing personal data.
Obligations of the data controller
The person responsible for processing personal information undertakes to protect the personal information collected, not to pass it on to third parties without your knowledge and to respect the purposes for which the information was collected.
In addition, the data controller undertakes to notify you in the event of rectification or deletion of personal information, unless this would entail disproportionate formalities, costs or steps for the data controller.
In the event that the integrity, confidentiality or security of your personal information is compromised, the data controller undertakes to inform you by any means necessary.
Right of objection and withdrawal
We are committed to offering you the right to object to and withdraw your personal information. The right of opposition is understood to be the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.
The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appear, for example, on a mailing list.
To exercise these rights, you can :
Postal code: 1816 rue D’iberville, Montreal, QC, H2K 3C3
Email: [email protected]
Phone : 1 855 745-2025
Access rights
We undertake to grant a right of access and rectification to the persons concerned who wish to consult, modify or even delete the information concerning them.
This right may be exercised :
Postal code: 1816 rue D’iberville, Montreal, QC, H2K 3C3
Email: [email protected]
Phone : 1 855 745-2025
Security
The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
- SSL (Secure Sockets Layer) protocol
- SET (Secure Electronic Transaction) protocol
- Access management – authorized person
- Access management – person concerned
- Network monitoring software
- Computer backup
- Digital certificate development
- Login / password
- Firewalls
We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information.
Legal information
We undertake to comply with the legislative provisions set out in the laws of Canada and Quebec. In the event of litigation, the dispute should be settled before the court of Montreal, Quebec, Canada located at 1 Rue Notre-Dame Est, Montreal, QC, H2Y 1B6.
